Razorpay Curlec Sdn Bhd (\u201cCompany\u201d, \u201cwe\u201d, \u201cour\u201d or \u201cus\u201d) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (\u201cPDPA\u201d) and all applicable laws and regulations relating to personal data protection.<\/span><\/p>\n This Privacy Notice (\u201cNotice\u201d) explains how we collect, use, disclose, process and protect your personal data when you:<\/span> By providing your personal data to us, using our services and\/or products, accessing our websites, applications or platforms, or otherwise interacting with us, you acknowledge that you have read and understood this Notice and consent to the processing of your personal data in accordance with this Notice.<\/span><\/p>\n Where required, the provision of your personal data is mandatory in order for us to provide our products, services or fulfil our contractual or legal obligations. Failure to provide the required personal data may result in us being unable to provide certain products, services or functionalities to you.<\/span><\/p>\n The personal data that we may collect and process includes, where applicable:<\/span><\/p>\n (a) personal identification information such as your name, date of birth, nationality, gender, identity card number, passport number or company registration details;<\/span><\/p>\n (b) contact information such as your residential address, correspondence address, email address and telephone number;<\/span><\/p>\n (c) payment and financial information;<\/span><\/p>\n (d) business and employment information;<\/span><\/p>\n (e) transaction information and account information;<\/span><\/p>\n (f) technical information such as IP address, browser type, device identifiers and system usage information;<\/span><\/p>\n (g) social media information and publicly available information;<\/span><\/p>\n (h) communications, enquiries, complaints and feedback submitted to us; and<\/span><\/p>\n (i) any other information relevant to the products or services requested by you or otherwise voluntarily provided to us.<\/span><\/p>\n We may also collect personal data from third parties, publicly available sources, business partners, regulatory authorities, service providers and other lawful sources.<\/span><\/p>\n We may collect your personal data through various means, including when you:<\/span><\/p>\n (a) use or register for our products and services;<\/span><\/p>\n (b) access or browse our websites, platforms or applications;<\/span><\/p>\n (c) submit forms, requests, applications or enquiries;<\/span><\/p>\n (d) communicate or interact with us through email, telephone, social media, meetings or events;<\/span><\/p>\n (e) participate in promotions, campaigns, surveys or events organised by us;<\/span><\/p>\n (f) subscribe to newsletters or marketing communications;<\/span><\/p>\n (g) download or use applications, software or tools provided by us;<\/span><\/p>\n (h) transact with us or our business partners; or<\/span><\/p>\n (i) interact with cookies, analytics tools or other tracking technologies on our websites or applications.<\/span><\/p>\n We may collect, use and process your personal data for purposes including but not limited to the following:<\/span><\/p>\n (a) to provide, administer, operate and maintain our products and services;<\/span><\/p>\n (b) to process transactions and fulfil contractual obligations;<\/span><\/p>\n (c) to verify your identity and conduct customer due diligence;<\/span><\/p>\n (d) to communicate with you regarding products, services, support, updates or enquiries;<\/span><\/p>\n (e) to provide customer support and respond to complaints or requests;<\/span><\/p>\n (f) to personalise and improve your experience with our products, services or websites;<\/span><\/p>\n (g) to conduct analytics, research, market studies and customer profiling activities;<\/span><\/p>\n (h) to improve our products, services, systems and business operations;<\/span><\/p>\n (i) to detect, investigate and prevent fraud, unauthorised activities or security incidents;<\/span><\/p>\n (j) to conduct internal audits, investigations and compliance reviews;<\/span><\/p>\n (k) to comply with legal, regulatory and contractual obligations;<\/span><\/p>\n (l) to facilitate events, seminars, conferences, campaigns and promotional activities;<\/span><\/p>\n (m) to send you updates, newsletters, marketing materials and promotional communications;<\/span><\/p>\n (n) to enable our business partners and service providers to perform services on our behalf;<\/span><\/p>\n (o) to process employment or business-related applications;<\/span><\/p>\n (p) to establish, exercise or defend legal claims; and<\/span><\/p>\n (q) for any other purpose reasonably related to the above purposes or otherwise permitted by applicable laws.<\/span><\/p>\n Where required by applicable laws, we will obtain your consent before sending direct marketing communications to you. You may opt out of receiving marketing communications at any time.<\/span><\/p>\n Your personal data may be disclosed, transferred or shared with the following parties where necessary for the purposes stated above:<\/span><\/p>\n (a) our related corporations, affiliates and group companies;<\/span><\/p>\n (b) payment networks, financial institutions and banking partners;<\/span><\/p>\n (c) vendors, suppliers, contractors, consultants and service providers;<\/span><\/p>\n (d) data centres, cloud hosting providers and IT support providers;<\/span><\/p>\n (e) professional advisers including lawyers, auditors and consultants;<\/span><\/p>\n (f) regulatory authorities, law enforcement agencies and government bodies;<\/span><\/p>\n (g) insurers, business partners and strategic partners;<\/span><\/p>\n (h) third party service providers involved in events, marketing or customer support activities;<\/span><\/p>\n (i) any person under a duty of confidentiality to us; and<\/span><\/p>\n (j) any other party where disclosure is required or permitted by applicable law.<\/span><\/p>\n We take reasonable steps to ensure that third parties processing personal data on our behalf implement appropriate confidentiality and security measures.<\/span><\/p>\n We may use cookies, web beacons, analytics tools and similar tracking technologies on our websites and applications to:<\/span><\/p>\n (a) improve website functionality and user experience;<\/span> You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our websites or services.<\/span><\/p>\n We may use your personal data to conduct analytics, customer segmentation, service improvement and profiling activities in order to better understand customer preferences, improve our products and services, and provide more relevant communications and offerings.<\/span><\/p>\n Where applicable, such processing will be carried out in accordance with applicable laws and internal governance controls.<\/span><\/p>\n We are committed to implementing reasonable technical, organisational and security measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.<\/span><\/p>\n While we strive to protect your personal data, please note that the transmission of information over the internet is not completely secure and we cannot guarantee the absolute security of information transmitted through online channels.<\/span><\/p>\n As part of our business operations, your personal data may be transferred to, stored in, accessed from or processed in jurisdictions outside Malaysia, including where our servers, service providers or affiliated companies are located.<\/span><\/p>\n Where such transfers occur, we will take reasonable steps to ensure that the recipient is subject to appropriate data protection and confidentiality obligations consistent with the requirements of the Personal Data Protection Act 2010.<\/span><\/p>\n By using our products, services and websites, you acknowledge that your personal data may be transferred outside Malaysia in accordance with this Notice.<\/span><\/p>\n We will retain your personal data only for as long as necessary to fulfil the purposes set out in this Notice, comply with our legal, regulatory, tax, accounting or operational requirements, or protect our legal interests.<\/span><\/p>\n Unless a longer retention period is required or permitted by law, we generally retain personal data for up to seven (7) years.<\/span><\/p>\n After the applicable retention period, we will take reasonable steps to securely destroy, anonymise or permanently delete your personal data in accordance with applicable laws and our internal policies.<\/span><\/p>\n Subject to applicable laws, you have the right to:<\/span><\/p>\n (a) request access to your personal data;<\/span><\/p>\n (b) request correction of inaccurate, incomplete or outdated personal data;<\/span><\/p>\n (c) withdraw your consent to the processing of your personal data;<\/span><\/p>\n (d) request to limit or object to certain processing activities;<\/span><\/p>\n (e) opt out of direct marketing communications; and<\/span><\/p>\n (f) request the transfer of your personal data to another data user where applicable under the PDPA.<\/span><\/p>\n Please note that if you withdraw your consent or object to certain processing activities, we may not be able to continue providing certain products, services or functionalities to you.<\/span><\/p>\n We may charge a reasonable fee where permitted under applicable laws for processing data access requests.<\/span><\/p>\n Where you provide us with personal data relating to third parties including your employees, directors, shareholders, authorised representatives, family members or emergency contacts, you represent and warrant that you have obtained the necessary consent and authorisation from such individuals for us to process their personal data in accordance with this Notice.<\/span><\/p>\n In the case of minors or individuals who are unable to legally provide consent, you confirm that you are authorised to act on their behalf.<\/span><\/p>\n If you have any questions, requests, complaints or concerns regarding this Notice or the processing of your personal data, you may contact our Data Protection Officer at:<\/span><\/p>\n Data Protection Officer<\/b>
\n<\/span>(a) use our products and services;<\/span>
\n<\/span>(b) access our websites, applications or platforms;<\/span>
\n<\/span>(c) interact or communicate with us; or<\/span>
\n<\/span>(d) otherwise engage with us in connection with our business operations.<\/span><\/p>\nPersonal Data We Collect<\/b><\/h3>\n
How We Collect Your Personal Data<\/b><\/h3>\n
Purposes of Processing<\/b><\/h3>\n
Disclosure of Personal Data<\/b><\/h3>\n
Cookies and Tracking Technologies<\/b><\/h3>\n
\n<\/span>(b) analyse website traffic and usage trends;<\/span>
\n<\/span>(c) personalise content and advertising; and<\/span>
\n<\/span>(d) support security and fraud prevention activities.<\/span><\/p>\nProfiling and Analytics<\/b><\/h3>\n
Security of Personal Data<\/b><\/h3>\n
International Transfer of Personal Data<\/b><\/h3>\n
Retention of Personal Data<\/b><\/h3>\n
Your Rights<\/b><\/h3>\n
Personal Data of Third Parties<\/b><\/h3>\n
Contact Us \/ Data Protection Officer<\/b><\/h3>\n
\n<\/b>Razorpay Curlec Sdn Bhd<\/b><\/p>\n