Troubleshooting & FAQs

Troubleshoot common errors and find answers to frequently asked questions related to Razorpay Web Custom Checkout Integration.


1. I am getting errors like “Your Payment was not successful as you have entered invalid card details. To pay successfully try adding the right details” or “Your Payment could not be completed as this bank is not enabled by the business. To complete the payment, use another account.” What should I do?

You may be experiencing the above errors because your account may not have the necessary payment methods and banks enabled. To enhance your customer experience, please contact our

and enable the correct methods and banks for your account.


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