Commission Settlement Process
Understand the automatic and manual commission settlement processes. Check the various states of commission payouts.
There are 2 ways in which the partnership commissions can be processed.
If you can see the Invoices section under the Earnings tab, the invoices are auto-generated and displayed under the Earnings → Invoices section. The invoices are auto-generated on the 3rd of every month. You just have to verify and approve the invoice to receive the commission.
The automated process provides better visibility towards commissions earned, faster payouts and reduce the manual effort that is required in the manual invoice generation process. Know more about
.The Automatic Invoice Commission generation process has the following steps:
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The auto-generated commission invoice is available on the 3rd day of every month under the Earnings → Invoices tab. The PDF file includes transactions happening from 1st to last day of the previous month. The status of the Commission Invoices is Issued.
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Click the Invoice ID to open a side panel with that specific invoice's details. To process the invoice, click the Process Invoice button. A pop-up is displayed to confirm if you want to process the invoice.
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Click Yes, Process. The commission balance is settled automatically.
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After the commission payment process is successfully initiated, an email is triggered with an attached invoice to your registered email address and concerned Curlec teams for reference, compliance and tax purposes. The invoice status at this stage changes to Under Review.
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Curlec team validates the commission amount data. After performing the necessary verification, the team approves or reaches out to you seeking clarifications.
- If the commission amount data is consistent, the Curlec team processes the invoice and the commission is paid to your registered bank account. After the payout is complete, the status of the invoice changes to Processed. An email is sent notifying that the Commission Payout Invoice is processed. You will receive the commission balance with the next settlement cycle.
- If the commission amount data is inconsistent, the Curlec team reaches out to you via email for further clarifications.
Handy Tips
- Invoices are generated for a particular month only if the monthly commission is greater than RM 1.00.
- Invoice is generated if there is any commission balance for the previous month.
- For issues related to Commission Invoices, contact our , with a copy of the invoice.
During the Auto Payment Commission process, the Commission Payout can go through the below states:
Issued
The commission payout is in the issued state after the invoice file is auto-generated on the third day of every month.
Under Review
When the invoice is generated and commission payout is initiated, the Curlec team validates the commission amount data. The commission payout is in the under review state.
Processed
The commission payout is in the processed state after the Curlec team processes the invoice and pays out the commission to your registered bank account.
If you cannot see the Invoices section, you need to manually send invoices to process your partnership commission. After the customer completes the payment, Curlec receives the amount. This reflects in the Daily Earnings and Per Transactions Earnings reports. Know more about
.The Manual Invoice Commission Payout process has the following steps:
- On the first day of the next month, calculate the commission amount receivable for the month and create an invoice. For example, on September 1, 2020, create an invoice for the commission receivable for August. You can obtain these details from the .
- Raise a and share the invoice copy.
- After we receive the invoice, we will process it and settle the amount to your bank account within 14 days of invoice generation.
Watch Out!
- Commissions will be paid out only if you have configured how the commission will be charged to your merchant. You should send an email to the at the time of merchant onboarding.
- In case of any discrepancy in the commission amount, that is, the amount quoted by you does not match with our reports, we will send you an email seeking clarifications.
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