Troubleshooting & FAQs
Troubleshoot common errors for Razorpay Direct - Credit Card Plugin Shopify integration. Find answers to frequently asked questions.
No, Razorpay Direct - Credit Card plugin is independent of Shopify's 1-page checkout, therefore, anyone can use this plugin.
Follow the
to install the plugin.3. Can I use the same MID for Razorpay Direct - Credit Card Plugin and the Razorpay Payment Gateway app?
Yes, you can use the same MID for in-platform/onsite and other Payment Gateway apps (Razorpay Payment Gateway or other Payment Gateways).
No, a business can only use one in-platform/onsite app. All their card transactions will go through that in-platform/onsite app only.
5. What will the UI look like when an in-platform/onsite app and multiple offsite Payment Gateway apps are installed?
The in-platform/onsite cards app always takes precedence and is listed first. All other Payment Gateway apps are listed below, similar to Shopify’s checkout UI.
6. What if I am not a Razorpay Payment Gateway user? How can I start using the Razorpay Direct - Credit Card Plugin?
You can create a Razorpay account and use the
for credit card payments even if you are not currently a user.To verify if webhooks are enabled:
- Log in to the Dashboard and navigate to Account & Settings.
- In the Website and app settings section, click Webhooks.
- Select the relevant webhook URL.
- On the right panel, check if the status for
order.paid,payment.authorized,refund.processedandrefund.failedis enabled.
To accept live payments, follow the steps mentioned in the
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