International Payments - Trustly

Accept payments from European customers using Trustly.


Trustly is a popular payment method that enables customers to make payments directly from their bank accounts. It works for 600+ banks and has a user base of 500 million.

Feature Request

This is an on-demand feature. Please raise a request with our

to get this feature activated on your Curlec account.

Handy Tips

  • No need to open foreign bank accounts
    You do not need to open a foreign bank account to accept transfers from your European customers. With Razorpay, you can access the Trustly payment method without any extra paperwork or compliance.
  • No card? No problem!
    Customers who do not have access to cards can use Trustly to pay through their bank accounts, making it easy for you to sell products in foreign countries with lower card coverage.
  • No chargeback or fraud
    Avoid unnecessary chargebacks or frauds with an authorised bank transfer solution.
  • Instant confirmation
    Receive instant payment confirmation, unlike Swift transfers which can take days.
  • Higher transaction amount
    We support payments up to $10,000.
  • Automated fast refunds
    Trustlyโ€™s automated international refunds encourage customer loyalty, increase basket size, and more frequent shopping.

Watch this video to know how a customer can make a Trustly payment on Razorpay Checkout.


Given below is the workflow:

  1. After the payment method is enabled for your Razorpay account, it will appear automatically on Checkout without additional integration.
  2. Your customer opens Razorpay checkout and selects Trustly as the payment method.
  3. Razorpay redirects the customer to a Trustly-hosted payment page with a list of available banks in their country.
  4. The customer chooses the bank and logs into the online bank account.
  5. The customer selects the account to make the payment and completes the additional factor of authentication.
  6. The customer completes the payment and is redirected to your website or app.

Trustly payments are charged at 3.0%.

  • You can refund customer payments made using Trustly by following the usual

    process.

  • Trustly payments take T+14 days to get settled to your Razorpay account.

For

no additional integration is needed.

Given below is the list of countries that support Trustly payments:

  • ๐Ÿ‡ฆ๐Ÿ‡น Austria
  • ๐Ÿ‡ง๐Ÿ‡ช Belgium
  • ๐Ÿ‡จ๐Ÿ‡ฟ Czech Republic
  • ๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark
  • ๐Ÿ‡ช๐Ÿ‡ช Estonia
  • ๐Ÿ‡ซ๐Ÿ‡ฎ Finland
  • ๐Ÿ‡ฉ๐Ÿ‡ช Germany
  • ๐Ÿ‡ฑ๐Ÿ‡ป Latvia
  • ๐Ÿ‡ฑ๐Ÿ‡น Lithuania
  • ๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands
  • ๐Ÿ‡ณ๐Ÿ‡ด Norway
  • ๐Ÿ‡ต๐Ÿ‡ฑ Poland
  • ๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
  • ๐Ÿ‡ช๐Ÿ‡ธ Spain
  • ๐Ÿ‡ธ๐Ÿ‡ช Sweden
  • ๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom

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