Store Management

• Hierarchical Organisation: Manage companies, brands and stores in a structured hierarchy
• Multi-Channel Support: Handle both retail and e-commerce stores from a single interface
• Flexible Grouping: Create custom store groups for targeted campaigns and management
• Bulk Operations: Efficiently add multiple stores using CSV uploads
• Access Control: Manage POS access keys and monitor store activity
• Comprehensive Data: Store detailed business, location and compliance information

Companies form the top level of your business hierarchy. Each company represents a distinct business entity with its own legal and operational details.

Creating a New Company

Required Information:

• Company Name: Full legal business name
• Company Type: Business structure (private, partnership and so on.)
• Email ID: Primary business email address
• State: Business registration state
• City: Business registration city
• Contact Number: Primary business phone number
• PIN Code: Business location postal code
• Display Address: Address to be shown on bills and documents

Additional Details:

• Incharge Name: Primary business contact person
• Country: Business location country (auto-populates currency and country code)
• GST Number: Goods and Services Tax registration number
• Billing Name: Name to appear on billing documents
• PAN: Permanent Account Number
• Address: Complete business address

Creating a New Brand

Required Information:

• Brand Name: Distinctive brand identifier
• Brand Category: Industry classification (Automotive, E-commerce, Food and Beverages, Education and so on.)

Optional Information:

• Brand Logo: Visual brand identity (drag-and-drop upload)
• Brand Description: Detailed brand information

Brand Categories

The system supports diverse brand categories including:

• Automotive
• E-commerce
• Food and Beverages
• Education
• Electricity
• Jewellery
• Groceries
• And more

Retail stores represent physical business locations with specific addresses, staff and point-of-sale systems. Each retail store is associated with a company and brand.

Creating a New Retail Store

Basic Information:

• Company Selection: Choose parent company (drop-down)
• Brand Selection: Select associated brand (drop-down)
• Store Incharge Name: Store manager or primary contact

Location Details:

• Country: Store location country
• State: Store location state
• City: Store location city
• PIN Code: Store postal code
• Address: Complete physical address
• Display Address: Customer-facing address for bills

Contact Information:

• Primary Contact Number: Main store phone number
• Secondary Contact Number: Backup contact number

Operational Details:

• Number of POS: Point-of-sale terminals count
• Store Code: Unique store identifier
• Number of Employees: Staff count
• Store Size: Physical store dimensions or area

Legal and Compliance:

• GST Number: Store-specific GST registration number
• FSSAI License Number: Food safety license number (for food businesses)
• CIN Number: Corporate identification number

Additional Features:

• Custom Links: Add store-specific websites, social media or other links

Store Status

Status Options:

• Active: Store is operational and accepting transactions
• Inactive: Store is temporarily closed or not processing transactions

Status Actions:

• View Store: Access detailed store information
• Edit Store: Modify store details and settings
• Reactivate Store: Change inactive stores back to active status

E-commerce stores represent online business channels. They share most characteristics with retail stores but are optimised for digital operations without physical location constraints.

Creating a New E-Commerce Store

Key Differences from Retail Stores:

• No POS Requirement: E-commerce stores don't require point-of-sale terminal counts
• Digital Focus: Optimised for online business operations
• Same Compliance: Maintains all legal and tax compliance requirements

Common Features:

• Company and brand association
• Contact information management
• Legal compliance fields (GST, FSSAI, CIN)
• Custom links for digital properties
• Store status management

E-Commerce Specific Considerations

Store Codes:

• Often reflect platform integration (e.g., marketplace codes)
• May include platform-specific identifiers
• Support for multiple channel management

Digital Properties:

• Custom links for website URLs
• Social media integration
• Third-party marketplace associations

Store Groups enable logical organisation of stores for targeted campaigns, reporting and management. Groups can be created based on geography, performance, store type or any business logic.

Creating Store Groups

Basic Information:

• Group Name: Descriptive group identifier
• Group Description: Purpose and criteria for the group

Store Selection:

• Store Search: Search by store code or display address
• Multi-Select: Add multiple stores to a single group
• Real-Time Counter: View selected store count

Common Store Group Types

Geographic Groups:

• Regional stores (North, South, East, West)
• City-specific groups
• State-wise organsation

Performance Groups:

• High-performing stores
• New store launches
• Underperforming locations requiring attention

Operational Groups:

• Franchise vs. company-owned
• Store size categories
• Brand-specific groups

Access Keys manage point-of-sale system access and monitor store-level technical operations. This section tracks POS device connections, versions and transaction activity.

Access Key Information

Data Tracked:

• Store Details: Associated store information
• Store Code: Unique store identifier
• Access Key: POS system authentication key
• POS Name: Point-of-sale device identifier
• MAC ID: Hardware device identifier
• Version: Software version information
• BIT: System architecture information
• Last Transaction: Most recent transaction timestamp
• Last Updated: Access key update timestamp
• Status: Connection and operational status