Frequently Asked Questions (FAQs)
Find answers to frequently asked questions about RazorpayX Vendor Portal.
Please contact
for help.Yes, you can reject or cancel the payout in processing state. Know more about
.Yes, you can
after it has been added.Refer to the
section.You can edit the invoice details - the date, invoice number and description or add internal notes. You cannot edit other information for an invoice in the paid
or processing
state.
When you upload and
, we send automatic reminders to make payment. Reminder emails are sent to your registered email address. We also show you reminder alerts on the Dashboard.No, you need not cancel the invoice. You can instead
.Once you make a vendor payment, the TDS amount is recorded against the relevant category. To check how much TDS has been calculated for each category:
- Log in to the RazorpayX Dashboard.
- Navigate to Tax Payments from the left menu.
2. Why is the TDS calculated not showing up in the Tax Payment section after uploading and saving the invoice?
TDS is recorded in the Tax Payment section only when you
. It is not recorded when you upload and save an invoice.TDS payment for the previous month is automatically paid on the 4th of every month.
If you do not have enough balance on the 4th, we
the Payout and send out reminders. You can add balance to your account and manually initiate the payment from the .If the payment is not processed on or before the 7th of the month, an interest amount is automatically added to the tax payment as per government norms.
No, your Vendor does not need a RazorpayX account to receive payments.
However, they can sign up for the
to automate the collection of payments.Was this page helpful?
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