Category: Industry Insights

Using The Curlec Payment Experience to Build Customer Loyalty

When small businesses think about payment gateways and checkout page, the first thing that usually comes to mind is the technical stuff such as transaction fees, payment methods, and reliability. And while these elements are undeniably critical, there’s something bigger at play: your checkout page is actually one of your strongest tools for building customer […]

Payment Pages vs. Website: What’s the Best Fit for Your Business?

Starting a business has never been more accessible. Especially in Malaysia, where Kuala Lumpur is positioned at #16 among Asian startup ecosystems – the third Southeast Asian country after Singapore and Jakarta. The barrier to entry is lower than ever, thanks to digital tools that let anyone turn an idea into a business. And when […]

Understanding and Preventing Payment Fraud in 2025

While digital payments benefit consumers and businesses, payment fraud presents an increasingly significant risk. More and more sophisticated techniques are being used to steal payment information. In 2024, Malaysia recorded the highest rate of personal data leaks among Asian markets. As such, it is crucial to protect your business and customers by understanding how these […]

How Hassle-Free Refunds Can Boost Your Online Business

Item not as described, defective or damaged products, change of mind, or fraudulent transactions are all common reasons customers request refunds. It’s an inevitable part of maintaining an online business. While the idea of returning money to customers might seem like a loss, a well-managed refund policy can benefit your business in the long run. […]

Three Things Customers Want With Online Transactions

Online payment methods in Malaysia (such as FPX, e-wallets, and credit cards) have steadily grown since the mid-2000s. From a time when ‘cash was king,’ consumers are now leaving their wallets behind, relying instead on their phones or cards for payments. However, as online transactions continue to rise, so do customer expectations. Whether you run […]

Four Trends Defining the Fashion Retail Industry in 2025

As the fashion retail industry flourishes, it’s not just the latest styles that are making waves. The way fashion is consumed and purchased is also transforming. Driven by a combination of innovation, sustainability, and technology, fashion is becoming more accessible, ethical, and digital. And these changes come with new demands on how transactions are handled.  […]

EPP and BNPL Payment Options: Opening Doors to More Customers

Affordability has become more than just a buzzword; it’s a critical factor in driving sales. Offering affordable payment solutions catering to various financial needs boosts customer satisfaction and expands your brand’s reach. Payment plans like Easy Payment Plans (EPP) and Buy Now, Pay Later (BNPL) make affordability a reality, ensuring no customer is left behind […]

FPX vs. Credit Cards vs. E-Wallets: Which Payment Method Fits Your Customers?

When it comes to payment preferences, your customers’ choices can vary as widely as their lifestyles. Each payment method has its distinct appeal, from high-value purchases to everyday essentials. Your customers aren’t one-size-fits-all, and their payment methods shouldn’t be either. By providing a full suite of payment options—including credit cards, FPX, and e-wallets—you’re accommodating their […]

Get Your Brands Ready: Key Spending Days In A Year

Every year, there are certain dates where we see spending spike significantly as Malaysians shop until they drop. By analysing our proprietary data from the past year, we’ve identified important spending days that brands should prepare for to optimise sales and ensure seamless customer experiences.    Chinese New Year: A Sweet Opportunity Chinese New Year […]

What is FPX Payment? Key Features and Benefits Explained

By now, it’s no surprise that online transactions have become an integral part of our lives. Whether it’s shopping, paying bills, or transferring funds, there’s a need for secure and efficient payment methods. One such solution is FPX (Financial Process Exchange) payment, a real-time online payment system that allows users to make direct bank transfers; […]