For many Malaysian SMEs, freelancers, and service providers, a full-scale e-commerce website isn’t always necessary. You might be selling through social media, running a workshop, or collecting fees for a consulting service. The challenge is often simple but crucial: how do you collect payments online in a way that is professional, secure, and easy for your customers?
Sending just your bank account number can seem unprofessional and is difficult to track. Generic payment forms can erode customer trust. The solution is a custom payment page.
A custom payment page is a simple, secure, branded web page that you can create in minutes to collect online payments. It acts as your dedicated online ‘cash register’, reflecting your brand’s identity and giving your customers the confidence to pay. This guide will explain the benefits of using custom payment pages and provide a step-by-step walkthrough of how to create one with Razorpay Curlec.
Key Takeaways
- What They Are: A payment page is a standalone, shareable web page designed for the sole purpose of collecting online payments, without needing a full website.
- Builds Customer Trust: Customizing a payment page with your own logo and brand colours creates a professional and trustworthy experience, which can significantly increase payment conversion rates.
- Ideal for Non-E-commerce Businesses: They are perfect for freelancers, consultants, educational institutions, NGOs, and businesses selling through social media who need a simple way to get paid online.
- Easy to Create and Share: With a modern payment gateway, you can create and customize a payment page in minutes and share it with your customers via a simple link.
- Accept All Key Payment Methods: A good payment page allows you to accept all the payment methods your Malaysian customers trust, including FPX, DuitNow, cards, and e-wallets.
Why a Custom-Branded Payment Page is a Game-Changer for SMEs
Using a generic, unbranded payment link can make customers hesitate. A custom page, however, delivers powerful benefits.
- Reinforces Brand Identity and Consistency: Your brand is your most valuable asset. A payment page that features your logo and brand colours maintains a consistent and professional brand experience from the point of sale to the point of payment.
- Increases Customer Trust and Security: When a customer lands on a payment page that clearly displays your brand, they feel more secure. It confirms they are in the right place and are paying the correct business, reducing the fear of scams and increasing their confidence to complete the transaction.
- Improves Conversion Rates: A trustworthy and seamless payment experience directly leads to higher conversion rates. By removing friction and doubt, you make it easier for customers to complete their payment, meaning you get paid faster.
How to Create a Custom Payment Page in 5 Simple Steps
With the Razorpay Curlec, you don’t need any coding skills to create a professional payment page. Here’s a simple step-by-step guide.
Step 1: Log in to Your Razorpay Curlec Dashboard
Navigate to your dashboard, which is your central command centre for all your payments.
Step 2: Navigate to “Payment Pages”
In the main menu, find and select the “Payment Pages” option. This is where you can create new pages and manage existing ones.
Step 3: Choose a Template and Customize Your Branding
Select a pre-built template that best fits your needs (e.g., selling a product, collecting a fee, accepting a donation). Now comes the most important part:
- Upload Your Logo: Add your business logo so it’s the first thing your customers see.
- Select Your Brand Colours: Choose colours that match your brand identity for a consistent look and feel.
Step 4: Set Up Your Payment Details
Define the purpose of the page. You can set a fixed payment amount (e.g., for a workshop ticket) or allow the customer to enter the amount themselves (e.g., for a donation). You can also add custom fields to collect important information like a customer’s name, email, or invoice number.
Step 5: Publish and Share Your Link
Once you’re happy with your page, simply publish it. The system will generate a unique, short URL for your payment page. You can now share this link with your customers via:
- Email or WhatsApp
- Your social media bio (Instagram, Facebook)
- A “Pay Now” button on your website or blog
Did You Know?
According to a study by Baymard Institute, 17% of online shoppers have abandoned a checkout process solely because they “didn’t trust the site with their credit card information.” A professionally branded payment page is one of the most effective ways to overcome this hurdle and build instant trust.
Real-World Use Cases for Malaysian SMEs
- A Freelance Graphic Designer: Creates a custom payment page to collect project deposits and final payments from clients, adding a professional touch to their invoicing.
- A Yoga Instructor: Sets up a payment page with a fixed amount for a weekend workshop and shares the link in a WhatsApp group for easy registration and payment.
- An NGO: Designs a donation page where supporters can enter any amount they wish to contribute, making the donation process simple and secure.
- A Social Media Seller: Puts their payment page link in their Instagram bio, allowing customers to easily pay for items they see in their feed.
Ready to Create Your Own Professional Payment Page?
Stop sending bank account numbers. Start accepting payments in a way that builds trust and makes your business look professional.
Learn how Razorpay Curlec makes it easy to create custom payment pages.
Conclusion
For Malaysian SMEs and independent professionals, a custom payment page is a powerful yet incredibly simple tool. It bridges the gap between needing to accept online payments and not needing a full-blown e-commerce store. By providing a secure, branded, and frictionless experience, you not only make it easier for your customers to pay you but also enhance your brand’s credibility with every single transaction.
Frequently Asked Questions (FAQs) for Malaysian Businesses
Do I need a website to use a payment page?
No. A payment page is a standalone web page with its own unique URL. You do not need a website to create or use one, which is why it’s perfect for businesses that primarily operate on social media or through direct communication with customers.
What payment methods can I accept on a payment page?
A modern payment gateway like Razorpay Curlec allows you to accept all the payment methods your Malaysian customers prefer on your payment page, including FPX, DuitNow QR, credit/debit cards, and major e-wallets.
Are payment pages secure for my customers?
Yes, absolutely. When you use a reputable payment gateway, the payment page is hosted on their secure, PCI DSS compliant servers. All data is encrypted, and the transaction is processed in a highly secure environment, giving your customers complete peace of mind.