Improving The Membership Experience At DOJO With Direct Debit

“What really sets Curlec apart was the way in which their solution completely integrates with the Direct Debit process. We were keen from the outset to use Direct Debit as it is cheaper and allows for seamless payment collection. We don’t just save on transaction fees, we save time.”

– Dewan Ng, one of the Co-Founders of DOJO.

DOJO is a co-working space located in downtown Kuala Lumpur that was launched in January 2018. It was born out of a mission to empower the creative and entrepreneurial community, by creating unique work spaces and providing personalised services to connect members to a powerful network.

As a company that relies on monthly membership payments, DOJO were eager to find a payment solution that could simplify their payment collection processes and keep up with them as they look to scale. This is where Curlec came into the fold.

Scaling the Business

Before choosing Curlec, DOJO analysed other existing payment options that mainly relied on credit cards. “What really sets Curlec apart was the way in which their solution completely integrates with the Direct Debit process,” explained Dewan Ng, one of the co-founders of DOJO. “We were keen from the outset to use Direct Debit as it is cheaper and allows for seamless payment collection. We don’t just save on transaction fees, we save time.”

In addition to enabling hassle-free payments, Curlec provides a scalable Direct Debit solution that fits into DOJO’s growth plans. “We currently occupy a 7,000 sq. ft. space in Menara Amplewest, and will be expanding to 21,000 sq. ft. in a couple of months. We have plans to eventually expand this upwards in our building,” said Dewan. “As Curlec is an automated, online solution, the high admin cost that is usually associated with growing a business disappears.”

Creating an Ecosystem

In addition to acting as a physical co-working space, DOJO has created an ecosystem whereby their members gain personalised services, such as on-demand insurance.

“As advocates of innovative ideas and design, we needed a payment solution that reflected this,” explained Dewan.

“Curlec is entirely cloud-based and requires very little manual intervention, which perfectly complements the tech ecosystem that we are trying to build.”

If you would like to know how Curlec can help your business scale, like DOJO, please contact us here today by filling the form at the bottom of this page.