Frequently Asked Questions (FAQs)

Find answers to some Frequently Asked Questions (FAQs) about Curlec.


1. Can I disable the customer receipt emails from Razorpay?

Customers receive email receipts for the transactions on their account (payments or refunds). Unfortunately, this is mandated by our partner banks and hence cannot be disabled.

2. I have signed up using my phone number. How do I setup my password?

To setup a password:

  1. Enter your email address and click Forgot?. You will receive a verification link on your email ID.
  2. Click the verification link and setup your password.

1. Why has my account been rejected?

Your account may have been rejected because we do not support your business sub-category. You can refer to our

to know more.


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