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Available in🇮🇳 India🇲🇾 Malaysia🇸🇬 Singapore🇺🇸 United States
You can resend a Payment Link in the Issued state to your customer by email only if you selected Notify via Email when you created it. A resend uses only the notification channels selected at creation, and you can’t change them later.
Watch Out!
  • Payment Links can’t be sent by SMS in Malaysia. Malaysian Communications and Multimedia Commission (MCMC) rules let telcos block SMS messages that contain links. The customer receives the SMS with the link replaced by asterisks (*), so they can’t open it. Resend the link by email instead.
  • If you didn’t select Notify via Email when you created the Payment Link, the Dashboard doesn’t show the resend option for it. Copy the Payment Link URL and share it with the customer yourself, or create a new Payment Link with Notify via Email selected.
To resend a Payment Link:
  1. Log in to the Dashboard.
  2. Navigate to Payment Links.
  3. Select the Payment Link which you wish to resend. The details appear on the right-side pane.
  4. Click the resend icon. It appears only if you selected Notify via Email when you created the link.
  5. Select Email. Don’t select SMS, as SMS isn’t available in Malaysia.
  6. Click Send Link.
You can resend a Payment Link in issued state by email using the Send or Resend Notifications API.