Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about card as a payment method at Razorpay Checkout.


1. What types of cards are supported by Razorpay for payments?

Razorpay supports payments through multiple types of cards including credit, debit, and prepaid cards. It accepts both domestic and international card transactions.

2. What card networks are supported by Razorpay?

Razorpay supports major card networks such as Visa, Mastercard, American Express (AMEX),BAJAJ, Maestro, Rupay and Diners.

3. How secure is it to process card payments through Razorpay?

3D Secure and OTP-based authentication for card payments, ensuring safe transactions for businesses and customers.

4. What is Tokenisation?

Tokenisation is the process by which the original card number / Primary Account Number (PAN) is replaced with a surrogate value called a token. Razorpay’s RBI-compliant TokenHQ solution allows cardholders to tokenise their cards and securely process transactions through the tokenised cards.

5. What is the saved card functionality in Razorpay?

Razorpay allows customers to securely save their card details for faster future transactions. Saved card details are tokenised to ensure safety and can be used across various transactions without re-entering card information.

6. How does Razorpay handle recurring payments via cards?

Razorpay offers subscription or recurring payments through cards, enabling businesses to automate regular transactions. This is particularly useful for businesses offering subscription-based services.

7. Does Razorpay support partial refunds for card transactions?

Yes, Razorpay allows businesses to issue full and partial refunds for card transactions.

8. Are there any limits on the transaction amount for card payments through Razorpay?

The transaction limits for card payments depend on the customer's card issuer and the business' agreement with Razorpay.

9. Does Razorpay offer integration for card payments with websites and mobile apps?

Yes, Razorpay provides APIs and SDKs to integrate card payment options seamlessly into websites, mobile apps, and checkout pages.

10. Can Razorpay handle declined card transactions?

Yes, Razorpay provides detailed responses and logs for declined transactions, helping businesses understand the reasons and take corrective action.

11. Is there support for EMI payments through cards on Razorpay?

Yes, Razorpay offers the ability to accept EMI payments through credit cards, allowing customers to split high-value transactions into installments.

12. How can a business enable card payments on Razorpay?

Businesses can enable card payments by signing up with Razorpay, completing the KYC process, and configuring the card payment option in the

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