Why Customers Abandon Online Payments on Some Sites
Two websites sell the same thing at the same price, where one converts but the other doesn’t. Yet, the product page looks fine, has a clear description, and the price is competitive. But customers keep dropping off right before they pay. What could be the issue? If you’ve spent time trying to figure out why […]
Do SMEs Need a Full Checkout Page to Sell Online?
There’s an assumption baked into much e-commerce advice: if you want to sell online, you need a proper checkout page. Shopping cart, shipping calculator, account registration, the works. And for some businesses, that’s true. But the truth is, a full checkout flow is actually overkill for many Malaysian SMEs. Not all business natures need one […]
Losing Customers at Checkout? Check Your Payment Page
There’s a long process of building a product, running the ads, and getting people to your site. Yet, the payoff moment doesn’t always take off as visitors browse, add to cart, and leave after clicking “checkout.” Whether the sale ever completes, it’s hard to say. If this sounds familiar, you’re not alone. Research shows that […]
Why Payment Gateway Fees in Malaysia Feel So Confusing
Ask five Malaysian business owners what they pay for their payment gateway, and you’ll likely get five different answers. Not because the fees are wildly different, but because nobody describes them the same way. One provider lists a flat percentage while another bundles everything into a “processing fee” without breaking it down. A third advertises […]
Signs Your Business Needs a Payment Gateway in Malaysia
Many Malaysian business owners treat a payment gateway as something to think about later, once the business has grown or once a proper website is ready. In the meantime, customers bank transfer and send screenshots, and the business manually matches receipts to orders. It works up to a point. The manual approach breaks down quietly: […]
How to Create a Payment Link for Customers in Malaysia
Many Malaysian businesses encounter the same situation: a customer confirms an order, the conversation concludes, and the payment does not follow. Following up takes time, and by then the moment has passed. The issue is rarely the customer’s willingness to pay. More often, it comes down to how the payment request was set up and […]
How to Get Paid Online Without a Website in Malaysia
Waiting until they have a website before accepting online payments is a common assumption among Malaysian business owners. Understandable, but it is holding many businesses back. According to Bank Negara Malaysia’s Annual Report 2025, Malaysians made an average of 538 e-payment transactions each in 2025, up 25% from the year before. Customers are clearly ready […]
How Ana Tomy Perfected the Art of Seamless E-commerce with Razorpay Curlec
Results at a Glance By integrating Razorpay Curlec, Ana Tomy eliminated checkout friction, resulting in a 20% increase in conversion rates and a 90% payment success rate. The brand also automated its backend, reducing manual reconciliation time from six hours to just five minutes, allowing the founders to focus on global scaling. Who is Ana […]
How Wahed Automated Its Investor’s Regular Contributions with Razorpay Curlec’s Subscription Feature
Who is Wahed? Wahed is a digital Shariah-compliant investing platform designed to create long-term wealth for its retail investors, without compromising their values. The company has gained over 400 thousand users worldwide by making halal investing accessible, easy, and affordable through providing a digital platform where users can easily select a professionally managed, diversified portfolio […]
How Superdough Streamlined Payments and Improved Customer Experience Across Hauntu and Breakout
Who is Superdough? Superdough is a popular Malaysian entertainment brand that operates Breakout Escape Rooms and Hauntu Immersive Experiences. They offer unique, story-driven attractions that merge creativity, technology, and interactive design. With growing demand across online bookings and walk-ins, the team needed a payment solution that could handle high weekend traffic, multiple payment options, and […]