Industry Insights

In our increasingly digital landscape, the spectre of payment fraud looms large. As most, if not all transactions we make these days are online, cybercriminals tend to employ tactics to execute illicit transactions. This is

In today’s fast-evolving e-commerce landscape, efficient billing processes should be prioritised for business success. Traditional methods often prove cumbersome and error-prone, prompting businesses to seek new invoicing solutions. Did you know that the Malaysian government

What is a chargeback? It’s a dispute against a particular transaction raised by the cardholder also known as the end-user. It’s a feature offered by banks and credit card companies to shield customers from fraudulent

Managing refunds should be a critical part of running a successful business in Malaysia. However, the process often presents challenges, including disjointed systems, manual procedures, lack of transparency, and delays in reimbursement. As you navigate

It’s no secret that Malaysia is abundant with festivities. Whether it’s Chinese New Year, Hari Raya, Deepavali or Christmas, these celebrations bring about a surge in online shopping. And amidst that is the prospect of