Industry Insights

Three Things Customers Want With Online Transactions
Online payment methods in Malaysia (such as FPX, e-wallets, and credit cards) have steadily grown since the mid-2000s. From a time when ‘cash was king,’

3 Payment Security Tips You Should Know
In our increasingly digital landscape, the spectre of payment fraud looms large. As most, if not all transactions we make these days are online, cybercriminals tend to employ tactics to execute illicit transactions. This is

Technology Uncompromised: Building The Curlec Payment Stack
This is an exclusive entry written by our Senior Software Development Engineer, Debanshu Rout, who led the engineering team that brought the Curlec Payment Gateway to life. Read on to delve deeper into his insights

Elevate Your Billing Process with Curlec E-invoices
In today’s fast-evolving e-commerce landscape, efficient billing processes should be prioritised for business success. Traditional methods often prove cumbersome and error-prone, prompting businesses to seek new invoicing solutions. Did you know that the Malaysian government

Avoiding Chargebacks: Key Tactics for Business Success
What is a chargeback? It’s a dispute against a particular transaction raised by the cardholder also known as the end-user. It’s a feature offered by banks and credit card companies to shield customers from fraudulent

Refunds Uncompromised: How to Optimise Your Reimbursement Process?
Managing refunds should be a critical part of running a successful business in Malaysia. However, the process often presents challenges, including disjointed systems, manual procedures, lack of transparency, and delays in reimbursement. As you navigate

Tackle Cart Abandonment During Festive Frenzies
It’s no secret that Malaysia is abundant with festivities. Whether it’s Chinese New Year, Hari Raya, Deepavali or Christmas, these celebrations bring about a surge in online shopping. And amidst that is the prospect of