Industry Insights

How Hassle-Free Refunds Can Boost Your Online Business
Item not as described, defective or damaged products, change of mind, or fraudulent transactions are all common reasons customers request refunds. It’s an inevitable part

Implementing E-Invoice: Game Changer for Malaysian Businesses
The whole nation is buzzing with the upcoming mandatory implementation of e-invoicing, which will roll out in three phases; Targeted Taxpayers Implementation Date Taxpayers with an annual turnover or revenue of more than RM100 mil

3 Payment Security Tips You Should Know
In our increasingly digital landscape, the spectre of payment fraud looms large. As most, if not all transactions we make these days are online, cybercriminals tend to employ tactics to execute illicit transactions. This is

Technology Uncompromised: Building The Curlec Payment Stack
This is an exclusive entry written by our Senior Software Development Engineer, Debanshu Rout, who led the engineering team that brought the Curlec Payment Gateway to life. Read on to delve deeper into his insights

Elevate Your Billing Process with Curlec E-invoices
In today’s fast-evolving e-commerce landscape, efficient billing processes should be prioritised for business success. Traditional methods often prove cumbersome and error-prone, prompting businesses to seek new invoicing solutions. Did you know that the Malaysian government

Avoiding Chargebacks: Key Tactics for Business Success
What is a chargeback? It’s a dispute against a particular transaction raised by the cardholder also known as the end-user. It’s a feature offered by banks and credit card companies to shield customers from fraudulent

Refunds Uncompromised: How to Optimise Your Reimbursement Process?
Managing refunds should be a critical part of running a successful business in Malaysia. However, the process often presents challenges, including disjointed systems, manual procedures, lack of transparency, and delays in reimbursement. As you navigate