Industry Insights

How Hassle-Free Refunds Can Boost Your Online Business
Item not as described, defective or damaged products, change of mind, or fraudulent transactions are all common reasons customers request refunds. It’s an inevitable part

Tackle Cart Abandonment During Festive Frenzies
It’s no secret that Malaysia is abundant with festivities. Whether it’s Chinese New Year, Hari Raya, Deepavali or Christmas, these celebrations bring about a surge in online shopping. And amidst that is the prospect of

Transform Your Payments with E-Invoice in Malaysia
Where digital transformation is reshaping traditional business landscape, Malaysia is championing the cause of financial modernisation through e-invoicing. Expected to be fully implemented, targeting all taxpayers by July 2025, this shift is not only a

Closing the Deal: Importance of Seamless Checkouts
These days, setting up an online business has become more accessible for merchants. Likewise, Malaysian consumers are also enjoying the increasing convenience of making purchases with just a few clicks. Yet, in the fiercely competitive

Elevate Your Online Presence: 5 Tips For E-Commerce Triumph
Welcome to the dynamic world of e-commerce, where businesses are no longer confined by brick-and-mortar walls but empowered to reach global audiences with just a click. Venturing online is undeniably a game-changer, but the journey

Payment Buttons: 3 Types to Transform Transactions
In the last decade or so, customer habits have done a 180. Most things have gone online and we’re loving the convenience. Whether it’s settling tuition fees, queueing for concert tickets, or buying lunch –

Navigating Data Security With Your Online Transactions
Five years ago, did you ever think that payment gateways would become such an integral part of daily life? Fast forward to today and chances are, you’ll encounter one whenever you make an online purchase.