Frequently Asked Questions (FAQs)

Curlec is a full-stack payments solution that makes it easy for businesses of all sizes to collect payments and take control of their cash flow. We give you access to all payment modes including credit card, debit card, FPX, and popular wallets including GrabPay and Touch'n Go.

We provide a secure link between your website, various issuing institutions, acquiring banks and other payment gateway providers.

List of

Curlec focuses on delivering a user-friendly checkout experience for customers. Here are some features that enhance the overall customer experience:

• Timely Support: We prioritise prompt and helpful support for our users.
• Easy Integration: Our payment gateway is designed for seamless integration, saving time and effort.
• Customer-Friendly Checkout: Curlec offers preferred payment methods based on customer interactions, and supports a wide range of payment options. Curlec excels in support, integration ease, and a customer-friendly checkout experience.

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You can view some of our

To start using any Curlec products, you need to sign up with Curlec. Know more about

Please read the section about

You can access the Dashboard in test mode for as long as you like. However, you would need to submit your activation form to accept live payments from customers.

Yes, you can accept payments via FPX using the

Yes, you can use Curlec to accept payments even if you do not have a website or mobile app. Check out our

After logging in, you can sign up for an account on the

Yes, you can use Curlec Invoices to create and send invoices to customers and accept payments. Know more about

Regarding order cancellation, refunds, and returns, it is essential to note that Curlec acts as a payment gateway and facilitates online payments for sellers. As such, any queries or concerns related to the cancellation of orders, refunds, or returns should be directed to the respective seller or merchant from whom you made the purchase. They are responsible for handling shipping, order dispatch, and customer service.

Once the seller initiates a refund, it generally takes 5-7 business days for the refund amount to be credited back to your bank account. You can track the

The transaction section provides an overview of various financial activities related to your orders, including transactions received, refunds (if any), and invoices received. This section allows you to track and manage payments associated with your orders.

You can offer subscription plans to your customers with automated recurring transactions on various payment modes. Know more about

We are a payment solutions provider and help businesses to accept payments online. If you have a business venture and are looking to accept payments online, you can

Thank you, for your interest in being a part of the Curlec team. Know more about the

To access Curlec's PCI Certification, please visit our

If you have discovered any security vulnerabilities associated with any of our Curlec services, we do appreciate your help in disclosing them to us in a responsible manner. Know more about

Curlec serves businesses registered in Malaysia and

We support the following ecommerce platforms:

The email/password is only used to log in to the Dashboard. To authenticate against the API, you will need to generate a Key ID, and KeySecret. Know how to generate

The current Curlec API is versioned at v1, so all requests should be made here https://api.razorpay.com/v1/.

The sample applications are hosted on GitHub. You can find the links to these under the Sample Application section on our

The instance creation method differs based on the platform. Refer to the relevant

Refer to the

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We offer custom pricing under the Enterprise plan. Raise a request with the