Troubleshooting & FAQs

Troubleshoot common errors and find answers to frequently asked questions related to Razorpay Hosted Web Integration.


1. What is Razorpay Hosted Checkout?

Razorpay Hosted Checkout is a secure and customisable solution for accepting payments on your website. It allows you to redirect customers to a Razorpay-hosted page to complete their transactions, ensuring data security and compliance with payment regulations.

2. What payment methods are supported by Razorpay Hosted Checkout?

Razorpay Hosted Checkout supports a wide range of payment methods including . You can offer your customers multiple payment options to enhance their checkout experience.

3. Which webhook events should I enable to ensure proper payment tracking?

To ensure proper payment tracking and receive real-time updates, you should enable the following webhook events:

  • payment.captured
  • payment.failed
  • order.paid

4. How can I avoid cases of callback failure?

To avoid cases of callback failure due to connectivity or network issues, implement webhooks or use the query API. Know more about

.

5. Will an order_id be generated each time a user visits the pricing page? How can I handle the order_id when there is limited time to make a POST form call?

The order_id can be generated in real time as required. Your implementation should be designed to handle the order_id generation at the moment it is required, ensuring that the necessary POST form call can be made efficiently.


Is this integration guide useful?


hosted integration
troubleshooting
faqs
web
error