Security For Customers
Know how Curlec handles customer security and frauds.
Curlec has strict processes to vet every company using our products to process payments. We strictly monitor transactions for fraudulent activities.
Our robust fraud detection process identifies fraudulent charges and flags them for review. We actively monitor payment and refund patterns and behaviour. We conduct extensive background and KYC verification.
You have the right to dispute suspicious charges on your card or accounts. To report any frauds or suspicious activities, contact our
with the transaction details.Follow the best practices listed below to avoid fraud and other risks.
- Only enter your details on secure sites. Look for an HTTPS connection and valid security certificates.
- Keep your antivirus software and browsers up to date.
- Do not enter your card details on suspicious websites to avoid phishing attempts.
- Review the terms and conditions, return, cancellation, and refund policies on the business's website before paying.
- Keep track of all your bank messages and pay attention to spam warnings on your UPI app.
- Never share your passwords and OTPs.
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