Linked Accounts
Use Linked Accounts to add, transfer funds, initiate refunds and more.
Using Curlec Route, you can split payments between multiple third parties, bank accounts or vendors by creating Linked Accounts for them. You can manage settlements, refunds and reconciliations by taking actions on these Linked Accounts.
You can also use Route to process refunds easily. A Linked Account can process individual and bulk refunds for customers from Curlec Linked Account Dashboard using the due balance. The refund capability needs to be provided from your Route Dashboard.
The Linked Account users can use the Dashboard to:
The Linked Account users must contact you to obtain access to their Dashboard. You can enable the access for them from your Dashboard. The Linked Account users receive an email with the login credentials, which they can use to log in to their
.To transfer funds to various third parties, sellers, bank accounts or vendors, you need to add them as Linked Accounts.
You should raise a request with our
to add Linked Accounts.When you add a Linked Account, you gain complete visibility and control of all the fund movements such as transfers, reversals and refunds for each of your Linked Accounts.
Every Linked Account has a unique account_id which should be stored in your database. This ID should be sent in the various APIs described in other sections to identify the Linked Account.
Watch Out!
After being added, the Linked Account gets activated immediately and funds can be transferred right away. However, it takes 2 working days for Linked Account settlements, irrespective of your settlement schedule.
We collect the following details while adding the account:
Primary details
- Linked Account name
- Contact number
Bank details
- Account number
- Account type
- Bank name
- Beneficiary name
You can grant Dashboard access to your Linked Accounts. The Linked Account can log in to the Dashboard with the email address provided at the onboarding time.
The recipient Linked Account is notified via an email along with a password reset option.
Watch Out!
- While you can create a Linked Account without adding their email, you cannot grant them Dashboard access. The access can be granted or provided only after you add the email address of the Linked Account.
- As a Linked Account user, you cannot access the Linked Account Dashboard unless the primary account owner adds you as a team member from their Linked Account Dashboard.
Due to government regulations, in certain cases, the Linked Accounts need to directly process refunds to customers. You can enable refunds capability while adding a new account.
To enable refunds capability for an existing account:
- Navigate to the Accounts tab.
- Turn on the Allow Refunds toggle against the relevant account.
You can export account information in .csv format for your business needs. Click Export All (CSV) to download the details.
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